EZ Messenger (the “Extension”) is a Chrome extension developed and provided by Recovery Amped, LLC, a Delaware limited‑liability company (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Extension and any associated web dashboards, APIs, or services (collectively, the “Services”). By installing or using the Extension, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, do not use the Services.
You represent that you (a) are at least 18 years old; (b) have the authority to enter into these Terms on behalf of yourself or your organization; and (c) are not barred from using the Services under any applicable law.
We grant you a limited, non‑exclusive, non‑transferable, revocable license to use the Extension solely for your internal business outreach, subject to these Terms. You may not: (i) copy, modify, or create derivative works; (ii) reverse‑engineer or de‑compile; (iii) sublicense, sell, or lease the Services to any third party; or (iv) bypass any security or usage limits.
You must comply with all applicable laws (including CAN‑SPAM, GDPR, TCPA, and CASL) and all platform rules (e.g., LinkedIn™, Facebook™). You agree not to:
If you connect your Google account, you authorize us to access metadata only (e.g., sender, recipient, subject, timestamps) from Gmail™, Calendar™, or Contacts™, solely to deliver core functionality. Our use of Google user data complies with the Google API Services User Data Policy, including Limited Use. We do not use such data to train generalized AI/ML models, for targeted advertising, or for resale. Our full data practices are described in the EZ Messenger Privacy Policy.
The Services are subscription‑based. You authorize us to charge your designated payment method on a recurring basis until cancellation. Fees are non‑refundable except as required by law. Late payments may result in suspension.
We target 99.5 % monthly uptime, excluding scheduled maintenance. Critical support tickets receive an initial response within one U.S. business day. Service credits, if any, are your sole remedy for SLA failures.
All intellectual‑property rights in the Services, including the software, design, trademarks, and documentation, are owned by the Company. These Terms do not grant you any rights except as expressly provided.
Each party shall protect the other party’s Confidential Information with the same care it uses to protect its own, but not less than reasonable care. Confidential Information excludes information that is public, independently developed, or rightfully obtained without restriction.
We secure Customer Data in transit via TLS 1.2+ and at rest via AES‑256 encryption. Access is controlled by role‑based access and multi‑factor authentication. Customer Data is retained for up to 90 days after account closure, then deleted or anonymized unless a longer period is required by law. You may request early deletion by contacting [email protected].
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON‑INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR‑FREE OR THAT OUTREACH WILL RESULT IN SPECIFIC LEADS OR REVENUE.
You agree to indemnify and hold the Company, its affiliates, officers, and employees harmless from any third‑party claims or liabilities arising out of (i) Customer Data; (ii) your violation of these Terms; or (iii) your unlawful outreach or data‑handling practices.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE FEES PAID BY YOU DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.
These Terms commence on your first use of the Services and continue until terminated. You may cancel at any time through your account settings. We may terminate or suspend the Services immediately if you breach these Terms or to comply with law. Upon termination, your license ends and we will delete Customer Data in accordance with § 10.
These Terms and any dispute or claim arising out of or in connection with them (including non‑contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, U.S.A., without regard to conflict‑of‑law principles. All legal proceedings, however, must be brought exclusively in the state or federal courts located in Louisville, Kentucky, U.S.A. Each party irrevocably submits to the personal jurisdiction of those Kentucky courts for the purpose of litigating any such dispute and waives any objection to venue or inconvenient forum. The parties further agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
We may update these Terms by posting a revised version at least 15 days before the effective date and by notifying you via email or in‑app notice. Continued use after the effective date constitutes acceptance.
These Terms, together with the EZ Messenger Privacy Policy and any Order Forms, constitute the entire agreement between you and the Company regarding the Services and supersede all prior agreements.
Recovery Amped, LLC
4555 S 3rd St
Louisville, KY 40214
Email: [email protected]